Privacy Policy

At SupplyPapa we value our customers. You trust us with your information, and we're serious about that responsibility. We believe in transparency, and we're committed to being upfront about our privacy practicees, including how we treat information we collect or receive. We know you care about your privacy, too, so we provide settings that allow you to control how certain information is used on SupplyPapa. This policy explains our privacy practices for SupplyPapa.com and services provided by SG, LLC. (dba "SupplyPapa")

Current version published: June 17, 2013


Information Collected or Received

SupplyPapa will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, expect as specified in this policy.


As a SupplyPapa member you are required to provide a valid email address at registration as well as the name and address of your business.


Depending on which services you choose to use, SupplyPapa may require additional information, such as a shop name, billing and payment information (including billing address, telephone number, credit card information), and/or a physicial mailing address. As a supplier if you choose to enable direct checkout, SupplyPapa may require information such as your Tax ID and bank account information, credit card information, and/or other proof of identification in order to verify you identity and provide this service to you. Credit card information on an account may be stored and used for both billing and payment purposes. SupplyPapa may contact individual suppliers to confidentially request more information about their shops or items listed on the site, to ensure compliance with our rules.


SupplyPapa uses the information described in this policy to provide and improvide our services and products, for billing and payments, for identification and authenication purposes, to contact members or interested parties, and for general research and aggregate reporting.


SupplyPapa's Terms of Use require all account owners to be at least 18 years of age, therefore, this policy does not discuss use of our site or services by minors.


Choice & Control

We know members of our community value having control over their own information, and therefore Etsy gives you the choice of providing, editing or removing certain information, as well as choice over how we contact you.


You may change or correct your SupplyPapa account information (except your contact email). For various reasons, SupplyPapa may contact you about our services or your activity. Some of these messages are required, service-related messages for members. Other messages are not required, and you can control which optional messages you choose to receive by changing your settings in your account. Learn more in the Messages from SupplyPapa section of this policy. If you no longer wish to use SupplyPapa's services or receive service-related messages, then you may close your account by contacting: happycustomers@supplypapa.com


Messages from SupplyPapa

On occasion, SupplyPapa will contact you. Primarily, message are delivered by email, and every account is required to keep a valid email address on file to receive messages. In some situations, SupplyPapa may contact you by telephone, SMS message or physical mail in order to provide you with information about products and features you may find interesting or to provide you with customer support.


Some messages from SupplyPapa are service-related and required for members. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, notification of an order, or correspondence iwth SupplyPapa's support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from SupplyPapa, unless you close your account.


As a member, SupplyPapa may also send you messages related to certain features on the site or your activity. SupplyPapa may also send you news or updates about changes to our site or services. By default, members will receive these messages via email, but you may choose to opt-out of getting certain email under you current account settings.


Information Sharing & Disclosure

We want to respect your privacy. SupplyPapa will not disclose your name, email address, or other personal information to third parties without your explicit consent, except as specified in this policy.


SupplyPapa limits access to your personal information to employees wgho we believe reasonably need to come into contact with that information to provide products or services to you in order to do their jobs.


As part of the buying and selling process, SupplyPapa will share information between the two members involved in the transaction. You may obtain another SupplyPapa's member's email address, shipping address, payment information, and/or other information. As described in SupplyPapa's Terms of Use, you have a limited license to use this information only for SupplyPapa-related communications or for SupplyPapa-facilitated tranasactions. SupplyPapa has granted you a license to use the information for unsolicited commercial messages. Without express consent from that person, you must not add any SupplyPapa member to your email or physical mailing list.


SupplyPapa may release your personal information to a third-party in order to comply with a subpoena or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of SupplyPapa's Terms of Use. In such events, SupplyPapa may disclose name, address, country, phone number, email address, and company name.


SupplyPapa is affiliated with a variety of businesses and works closely with them. These businesses may offer promotions or sell items or services to you through SupplyPapa's services. SupplyPapa may also provide services or sell products jointly with affiliated businesses. Due to the nature of our business model, when an affiliated business is associated with your transaction, we may share information that is related to such transaction with that affiliated business. SupplyPapa may share aggregated demographic information with business partners.

SupplyPapa employs other companies and people to perform tasks on our behalf, and we need to share your information with them to provide products and services to you. Examples include but are not limited to fulfilling orders, processing payments, handling biling disputes and collections, analyzing data, providing marketing assistance, and providing customer service. SupplyPapa may partner with third-party services for fraud prevention and/or identity verification. In some cases, SupplyPapa may choose to buy or sell assets. In these types of transactions, member information is typically one of the business assets that is transferred. SupplyPapa will transfer information about you if SupplyPapa is acquired by or merged with another company. In this event, SupplyPapa will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to another privacy policy. We can only speak for ourselves; this policy does not apply to the practices of third parties that SupplyPapa does not own or control, or individuals that SupplyPapa does not employ or manage. If you provide your information to others on SupplyPapa or throughout the Internet, different rules may apply to the use or disclosure of the information you provide to them. SupplyPapa does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. SupplyPapa is not responsible for the privacy or securityt practices of other websites on the Internet, even those linked to or from the SupplyPapa site.


Security

The security of your personal information is important to us. Your SupplyPapa account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. SupplyPapa encrypts sensitive information (such as credit card number) using a secure socket layer technology (SSL). SupplyPapa follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once SupplyPapa receives it. Not method of transmission over the Internet, or method of electronic storage, is 100% secure. There while we strive to use commercial acceptable means to protect your personal information, we cannot guarantee its absolute security.


Data Retention

SupplyPapa will retain your information for as long as your account is active or as needed to provide your services. If you no longer want SupplyPapa to use your information to provide you services, you may close your account. SupplyPapa will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Privacy Policy Changes

SupplyPapa reserves the right to modify this privacy statement at any time, so please review it periodically. We'll communicate changes by posting a notice on the site. If we make material changes to this policy you will be notified here, by email, and other places SupplyPapa deems appropriate.


Contact SupplyPapa

If you have questions or suggestions you can contact SupplyPapa's support team via our Customer Service site.